Privacy Statement

Effective Date: 28 May, 2025

At Brain Body and Mind (accessible from https://www.brainbodyandmind.com), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

Who we are

Our website address is: https://www.brainbodyandmind.com. This site is operated by Brain, Body & Mind and Multi-SuperSpeciality Centre Pvt. Ltd. and we may collect certain types of user data as described below.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (also called a hash) created from your email address may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract this data from images on the site.

Book an Appointment and Contact Forms

When visitors voluntarily submit information through our Book an Appointment and contact forms, we collect the personal data provided. These submissions are stored for customer service purposes and are not used for marketing. We retain the data unless a visitor requests its deletion.

Usage Data

We may collect information about how you access and interact with our Service (“Usage Data”). This may include details such as your computer’s Internet Protocol (IP) address, browser type and version, pages visited, the date and time of your visit, time spent on each page, unique device identifiers, and other diagnostic data.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to re-enter your details when leaving another comment. These cookies will last for one year.

When you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, we set up several cookies to save your login information and screen display preferences:

• Login cookies last for two days.
• Screen options cookies last for one year.
• Selecting “Remember Me” will keep you logged in for two weeks.
• Logging out will remove login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply records the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as though the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content—especially if you are logged into an account on those websites.

Analytics

We may use third-party service providers to help monitor and analyze how our Service is used.

Google Analytics
We use Google Analytics, a web analytics service provided by Google, to track and report website traffic. Google collects data to monitor the use of our Service, and this information may be shared with other Google services. Google may also use the data to personalize ads within its advertising network.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing your visit information with Google Analytics.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email for security purposes. We do not sell, rent, or trade your personal information to third parties.

How Long We Retain Your Data

If you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve any follow-up comments without needing moderation.

For registered users (if any), we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time (except the username). Website administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of your personal data, including any data you have provided. You can also request that we erase your personal data, excluding any data we are obligated to retain for administrative, legal, or security purposes.

To request data access or deletion, please contact us at: [email protected]

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service, such as Google reCAPTCHA.

Contact Information

If you have any questions about this Privacy Policy or the practices of this site, please contact us at:

Brain Body & Mind Multi-SuperSpeciality Centre Pvt. Ltd.

By email: [email protected]
By visiting this page on our website: www.brainbodyandmind.com
By phone number: +977-1-4950129 / +977-1-4951723 / +977-9848777910
By mail: Brain Body & Mind Multi-SuperSpeciality Centre Pvt. Ltd., Basundhara, Kathmandu, Bagmati Province, Nepal